Come, Be a Part of Our Vibrant and Talented Team!

We are seeking an experienced and dynamic HR Manager / Senior HR to lead our human resources function in Pune, India. This role demands a strategic thinker with a deep understanding of HR management and a proven track record in driving HR initiatives that contribute to organizational success. The HR Manager will collaborate closely with senior management to align HR strategies with the company’s global objectives, mindful of local regulations and cultural nuances.

• Strategic HR Leadership: Craft and execute HR strategies and initiatives aligned with the company’s business goals and global expansion.
• Talent Acquisition and Management: Manage the recruitment process, ensuring the attraction, retention, and development of top talent.
• Performance Management: Lead performance evaluation processes and career development planning.
• Employee Relations: Handle conflict resolution, disciplinary actions, and grievance management to promote a positive work environment.
• Compensation and Benefits: Develop competitive compensation and benefits programs to attract and retain talent.
• Training and Development: Implement training programs to enhance employee skills and support career growth.
• HR Policy and Compliance: Ensure all HR policies adhere to local laws and company standards.
• Leadership and Team Development: Mentor and develop the HR team to foster high performance and professional growth.

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Proven work experience as an HR Manager or other HR executive
• Demonstrable experience with human resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices

• Master’s degree in Human Resources or related field
• Professional HR certification (e.g., SHRM-CP or SHRM-SCP)
• Experience working in [specific industry or sector relevant to your organization]

I Knowledge Factory is a leading website development agency committed to delivering innovative digital solutions to our clients. We are seeking a dynamic and client-focused individual to join our team as a Client Servicing Representative. This is an exciting opportunity for someone with 1-2 years of experience in a website development agency environment to play a key role in ensuring exceptional client satisfaction.

As a Client Servicing Representative, you will be the primary point of contact between our clients and our talented team of developers and designers. You will use your excellent communication and interpersonal skills to understand client needs, manage expectations, and ensure the successful delivery of website development projects.

• Act as the main point of contact for clients, providing regular updates and addressing inquiries promptly.
• Ensure clear and effective communication between clients and the internal development team.

• Coordinate project timelines, milestones, and client feedback to ensure alignment with project goals.

• Build and maintain strong, positive relationships with clients, understanding their business objectives and anticipating their needs.
• Proactively identify opportunities for upselling or expanding services based on client requirements.

• Address client concerns and issues promptly, working with internal teams to find effective solutions.
• Ensure that client feedback is communicated constructively for continuous improvement.

• Collaborate with the quality assurance team to ensure that deliverables meet or exceed client expectations.
• Conduct thorough project reviews to identify areas for improvement and implement necessary changes.

• Bachelor's degree in Business, Marketing, Communication, or a related field.
• 1-2 years of experience in client servicing within a website development agency.
• Excellent communication and interpersonal skills.
• Strong organizational and project management abilities.
• Proven ability to manage multiple client accounts simultaneously.
• Familiarity with website development processes and terminology.
• A proactive and solution-oriented approach to client interactions.

I Knowledge Factory is a dynamic and rapidly growing digital marketing agency committed to delivering exceptional results for our clients. We specialize in creating strategic digital marketing campaigns that drive tangible business outcomes.

We are seeking a highly motivated and experienced PPC Executive to join our team. The ideal candidate should have a solid background in Pay-Per-Click (PPC) advertising, with a focus on client management, query resolution, budget handling, and successful campaign execution.

• Serve as the primary point of contact for assigned clients.
• Understand client goals and objectives to develop effective PPC strategies.
• Regularly communicate with clients to provide updates and gather feedback.

• Develop and implement PPC campaigns across various platforms (Google Ads, Bing Ads, etc.).
• Conduct keyword research, ad copy creation, and landing page optimization.
• Monitor, analyze, and optimize campaign performance for maximum ROI.

Responsible for managing client budgets effectively. Monitor spending and allocate budgets based on campaign performance. Provide recommendations for budget adjustments and optimizations.

• Address client queries promptly and professionally.
• Offer insights and solutions to optimize campaign performance.
• Provide regular reports and updates to clients on campaign progress.

• Utilize analytics tools to analyze campaign performance data.
• Extract actionable insights and make data-driven decisions.
• Present findings to clients in a clear and understandable manner.

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience as a PPC Executive with 2-3 years of hands-on experience.
• In-depth knowledge of PPC campaign management across various platforms.
• Strong analytical skills with the ability to interpret data and trends.
• Excellent client-facing and communication skills.
• Proficient in budget management and optimization techniques.
• Google Ads and Bing Ads certifications are a plus.

If you are a results-driven PPC professional with a passion for digital marketing, we invite you to apply for this exciting opportunity. Please submit your resume, a cover letter, and any relevant portfolio or case studies to careers@ikf.co.in

Welcome to I Knowledge Factory! Our 6-month internship program is designed to provide aspiring professionals with a transformative learning experience. As an intern at I Knowledge Factory, you'll have the opportunity to work on meaningful projects, receive mentorship from industry experts, and gain valuable insights into your chosen field.

• Social Media Intern
• Content Writing Intern
• Sales Intern (2 Positions)
• HR Intern
• Graphic Designing Intern
• Accounts Department Intern

• Skill Development: Enhance your practical skills and gain hands-on experience in your chosen area of expertise.
• Professional Growth: Receive mentorship from seasoned professionals to guide you through your career journey.
• Project Exposure: Work on real projects that contribute to the success of the company and provide you with a tangible portfolio.
• Networking Opportunities: Connect with professionals in your field, both within the company and through industry events.

• Month 1-2: Onboarding and Orientation
• Welcome to I Knowledge Factory : Introduction to the company culture, values, and team.
• Departmental Orientation: Gain insights into the functions of your department.
• Training Sessions: Basic skill-building workshops tailored to your role.
• Month 3-4: Skill Development and Project Work
• Specialized Workshops: Deep dive into specific skills relevant to your internship.
• Project Assignment: Begin working on a hands-on project aligned with your interests and departmental needs.
• Regular Check-Ins: Bi-weekly meetings with your mentor to discuss progress and address any questions.
• Month 5: Mid-Program Review
• Evaluation: Reflect on your achievements and areas for improvement.
• Feedback Session: Receive constructive feedback from your mentor and team.
• Month 6: Project Completion and Presentation
• Finalize Project: Complete your internship project and prepare a comprehensive presentation.
• Showcase Event: Present your work to the company, gaining exposure and recognition.
• Career Guidance: Receive personalized career advice and guidance for your next steps.

Throughout the program, you'll be paired with a dedicated mentor who will provide guidance, share industry insights, and help shape your professional development.

Open to students and recent graduates with a passion for a successful career and a commitment to learning and growth.