In today’s super-competitive markets, the organizations that manage customer relationships the best are more likely to win. CRM is a game-changing tool that can help businesses grow faster and work smarter.

Let’s look at what a CRM could do for you…

  1. Data
    Any organization small or big will have data coming in from various team/sources, for e.g. Sales Team, Website Form Fills, Advertising Campaigns, etc. A CRM system will allow you to manage your data on the go. Connected to a central database, making it real-time actionable across the organization.
  2. Needful Actions on the Above Data
    It’s not just about collecting or acquiring the data, it’s also about taking some action on it. A CRM application provides you useful insights on your data which helps in taking actions. For example, which are untouched, which are hot, which are cold? With a CRM system you can set up workflows to identify such leads and also set default actions. With help of funnels you could actually target the right lead which is already warmed-up thru CRM communication.
  3. Managing sales efficiently
    What is your sales team up to?Are they following up with correct leads?
    Track & get updates from your sales team on real-time basis. CRM application empowers your sales team to update on leads on real-time basis. Giving you an idea about what’s happening on ground.
  4. Sales, Sales & More Sales
    Yes, CRM systems can help you grow sales…by managing your sales team better. All you need to do is track your sales activities in CRM & ladder them up to the larger goal of Sales.
  5. Help in Decision Making
    CRM is a decision making tool. CRM doesn’t make decisions for you but it help you access the data to make more informed decisions.
  6. Time Management
    CRM prompts users to follow up on funnels, activities and automates alerts when important events occur, or if actions are required.
  7. Quality Leads
    Good quality leads from effective marketing & leveraging CRM send targeted campaigns and personalized messages.
  8. Customer Value
    Each client is unique and have a value of its own. Each client relationship should be understood & resources should be organized + prioritized & accordingly. CRM helps in understanding the customer value & thus helping every department within the organization to give better customer experience to the customer.
  9. Process Automation
    CRM helps in automating process like renewals invoices, sales follow ups, target & segment based marketing communication. This cuts down the repetitive admin work & eliminating duplication so teams can focus on productivity & profitability.
  10. One Organization : One Communication
    With CRM everyone within the organization speak One Communication. Shared Notes, Calendars, Tasks gives a clear visibility to everyone about job assigned to every individual.

The purpose of business is to create and keep a customer.”

-Peter Drucker

Get CRM for your business today call 955-252-1054 / 840-897-0055 or email us sales@ikf.co.in