Years
10
+
Clients
10
+
People Team
10
+
Websites Launched
10
+
Years
10
+
Clients
10
+
People Team
10
+
Websites Launched
10
+
Why Switch to IKF CloudTelephony?
- No Missed CallsEvery customer call is attended to, routed, and acknowledged - even outside working hours.
- Department-Wise RoutingCalls are smartly redirected to Sales, Support, HR, or Accounts - based on customer intent.
- IVR - Plug & Play Cloud SetupNo infrastructure costs. No complex installations. Just connect and start!
- Custom GreetingsSet professional, branded IVR messages that change with business hours, holidays, or campaigns.
- Database of Every CallerBuild a strong database for SMS/WhatsApp marketing and automate post-call follow-ups.
Outdated Phone Systems Are Costing You
Manual call transfers and missed leads
No tracking or call logs for follow-ups
Lack of feedback or review capture
Limited scalability with growing teams
Inability to operate remotely
How Our IVR System Works
Step-by-Step Process:
Call Received
Call details, duration, and outcomes recorded automatically
Professional Greeting
Branded welcome message plays
Menu Selection
Customer chooses department via keypad
Smart Routing
Call directed to available agent in selected department
Agent Connection
Seamless transfer to qualified team member
Data Capture
Call details, duration, and outcomes recorded automatically
Ready to Give Your Business a Smart Voice?
Talk to our experts at +91 95039 39911 or enquiry@ikf.co.in
Reimagine Your Business Calling with IKF CloudTelephony
From first ring to final conversion – your calls are now backed by the power of automation, analytics, and cloud efficiency. Whether you’re a startup, SME, or enterprise, our IVR-enabled solutions ensure every caller gets a professional, seamless experience.
Enquire Now
Frequently Asked Questions (FAQs)
An IVR (Interactive Voice Response) service is an automated phone system that interacts with callers through pre-recorded messages and menu options. It eliminates missed calls, ensures professional handling, and routes customers to the right department instantly, improving customer satisfaction and operational efficiency.
Our IVR calling system is plug-and-play ready. Most businesses can be up and running within 24-48 hours with no hardware installation required. Just provide your requirements, and we’ll configure your custom IVR solution.
Absolutely! As leading IVR solution providers, we offer complete customization including branded greetings, department-specific menus, business hours variations, and holiday messages. You can update these anytime through our user-friendly dashboard.
Our IVR service works 24/7. After-hours calls can be handled through custom messages, voicemail capture, callback scheduling, or routing to designated mobile numbers. No customer inquiry goes unattended.
Every call is automatically logged with caller details, call duration, department routing, and outcomes. This creates a comprehensive database for follow-up campaigns, performance analysis, and customer relationship management.
Our cloud-based IVR calling system scales with your business needs. We offer flexible plans supporting multiple concurrent calls, ensuring no busy signals even during peak hours.
Yes, our CloudTelephony solution integrates seamlessly with popular CRM platforms, helping you maintain unified customer records and automate follow-up processes.
IKF provides dedicated technical support, system training, regular maintenance, and 24/7 assistance. Our team ensures your IVR solution runs smoothly with minimal downtime.
Glance Through Our Service Offerings
