We act as your shield to protect your online reputation & business.
One negative comment can massively affect a brand’s reputation. When your brand/company is out there on the World Wide Web, It is but natural for it to be susceptible to criticism, trolling, negative commentary, and malicious reporting. Things start to take an ugly turn when these elements start affecting your sales and sow seeds of distrust in your customers, making everything you worked so hard for amount to nothing.
Exclusivity of IKF’s ORM
We help you take control of your online reputation by maintaining a close surveillance over your brand's activities and the commentary it garners. At IKF, we believe that it's not one negative review but a series of brand sabotaging efforts gone unnoticed, that wreak havoc on its image. When you choose us as your reputation manager, you get a service that looks into every little facet of your online presence, right from identifying sources spreading negativity about your brand to focusing on the positive side of your business. Our Reputation management services include the following -
- Online reputation audit
- Taking down negative comments
- Keeping tabs on reviews
- Deploying campaigns to counteract brand-damaging commentary
- Digital Press releases
- Social Listening
Frequently Asked Questions
- What is online reputation management?
- What can happen if someone writes something negative?
- What is social listening?
- How is social listening helpful to my brand?
Online reputation management (ORM) is the practice of crafting strategies that shape or influence the public perception of an organization, individual or other entity on the Internet. It helps drive public opinion about a business and its products and services.
The best approach is to make sure that the negative comments and sentiments are answered quickly and the situation is managed by politely justifying your stance. If there is a mistake on your end, it should be apologised for and accepted publicly.
Social listening is the process of monitoring digital conversations to understand what customers are saying about a brand and industry online.
Social Listening need not always be a negative process; it is usually done for understanding the sentiments of the masses towards a brand. It can be both positive and negative and usually helps in discovering the customer’s biggest grievances and how the brand resonates within the industry.
Our Services Include
Beromt’s outreach skyrocketed after our digital marketers employed their meticulous strategy