We act as your shield to protect your online reputation & business.
All it takes for a brand's undoing is one negative comment. When your brand/company is out there in the vast swathes of the world wide web, it's natural for it to be susceptible to criticism, negative commentary, and malicious reporting. Things take an ugly turn when these unfair comments start affecting sales and sow seeds of distrust in the minds of your customers, making everything for which you have shed your blood, sweat, and tears, to go pear-shaped.
Uniqueness of IKF’s ORM
We help you take control of your online reputation by maintaining a close surveillance over your brand's activities and the commentary it garners. At IKF, we believe that it's not one negative review but a series of brand sabotaging efforts gone unnoticed, that wreak havoc on its image. When you choose us as your reputation manager, you get a service that looks into every little facet of your online presence, right from identifying sources spreading negativity about your brand to focusing on the positive side of your business. Our Reputation management services include the following -
- Online reputation audit
- Taking down negative comments
- Keeping tabs on reviews
- Deploying campaigns to counteract brand-damaging commentary
- Digital Press releases
- Social Listening
- What is online reputation management?
- What can happen if someone writes something negative?
- What is social listening?
- How is social listening helpful to my brand?
Online reputation management (ORM) is the practice of crafting strategies that shape or influence the public perception of an organization, individual or other entity on the Internet. It helps drive public opinion about a business and its products and services.
The best approach, is to make sure that the negative comments and sentiments are answered quickly and the situation is managed politely justifying the negative sentiment. If the brand has committed a mistake it should be accepted and addressed publicly.
Social listening is the process of monitoring digital conversations to understand what customers are saying about a brand and industry online.
Social Listening need not be always a negative process; it is usually done for understanding the sentiments of the masses towards a brand. It can be both positive and negative, it usually helps in discovering customer's biggest pain points and how brand resonates within the industry.
Our Services Include
Beromt’s outreach skyrocketed after our digital marketers employed their meticulous strategy