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5 min read

Social media marketing is that secret sauce that ensures your restaurant’s success. In India, social media has transformed the way restaurants conduct their business. Restaurant owners no longer rely on conventional word-of-mouth marketing, even though it is the simplest and most cost-effective type of promotion.

How to Promote Restaurants On Social Media

In fact, 90% of people aged between 18 to 35 years are most likely to follow and use a brand they see on social media.

Why is social media important for restaurants?

For Market Reach

Social media marketing for restaurants is critical for a variety of reasons. First, it significantly influences consumer involvement, brand recognition, and company growth. Various market research studies have repeatedly shown effective reasons why social media plays such an important part in restaurant performance.

Broader audience reach

About 70% of customers follow restaurants on social media. With millions of active users in India, social media marketing provides restaurants with a vast audience reach to show their culinary delicacies. They are effective ways to connect with potential customers.

Boosting your brand visibility

A strong social media presence increases brand awareness. According to HubSpot’s analysis, social media helps more than 80% of customers find new hotels. Whether you are a new or seasoned restaurant owner, having social media pages/accounts across all social media platforms will help you stand out in a competitive industry.

Influencer Collaboration

Did you know that over 50% of consumers have visited a restaurant based on an influencer’s recommendation? Many market experts are also convinced that influencer collaboration or marketing is an effective technique for restaurants. Social media influencers hold enormous power over consumer decisions.

How To Promote Restaurants On Social Media?

If you are not tech-savvy, you require the services of a social media marketing company in India that delivers your message the right way. Partnering with the best SMM company in India, I Knowledge Factory can be beneficial in the long run in establishing your brand.

Here are a few pointers on how we use social media work for your restaurants.

1. Creating a strong profile.

It all begins by creating interesting, visually attractive social media profiles. Create profiles across all platforms, including Facebook, Instagram, Twitter, Snapchat, and LinkedIn.

2. Using captivating visuals

Showcase your delicious cuisine with high-quality photographs and videos. This includes using images and videos of the setting, the meal preparation process, and other details.

3. Engaging your audience

Maintain many avenues of communication with your users. At the very least, you can have someone react to customers who write messages or leave reviews.

4. Posting regularly

Creating and posting channel-specific posts. You can provide updates on the meal menu, online food deals, and other relevant information.

5. Strategically using hashtags

Finding relevant hashtags and using them properly in each post is crucial. You may also continue using relevant and trendy hashtags in your posts on specific days. Most importantly, use location-specific hashtags to attract local customers and potential consumers looking for nearby eateries. If you provide online meal delivery, make sure to add relevant hashtags.

6. Customer reviews and testimonials

Spread good consumer feedback and testimonials across your social media networks. You can add such evaluations and testimonials once every week. User-generated content provides social evidence and fosters confidence among potential buyers.

Customer reviews for restaurants

7. Contests and giveaways

Organise exciting and interactive contests. Running competitions, whether you provide online meal delivery or dine-in service, may boost engagement and attract new fans. Look out for ideas on digital marketing for restaurants to create something appealing.

8. Monitor analytics

As one of the leading SMM companies in India, we use social media analytics tools to monitor the effectiveness of your postings. What sorts of people interact with your content, or do you have an increase in followers? Analyse the data to determine which content performs well and attracts more users. Based on the results, you may plan your social media approach appropriately.

9. Paid Advertising

Use sponsored marketing, such as Facebook ads and Instagram campaigns, to reach a larger audience and target certain demographics. It’ll boost visitors and conversions.

10. Keep Trending

Staying updated on the latest social media trends will allow you to present customers with options that are more convenient to consume. Keep an eye on stories, reels, and live broadcasts to ensure your material is fresh and entertaining.

These are the best practices from our social media marketing handbook, which can help you gain traction in the digital space.


Social media marketing is not an option but a necessity for restaurants in today’s digital age. It is revolutionising how they connect with customers and promote their culinary offerings. Social media has become a game-changer for the restaurant industry with a vast audience reach, enhanced brand visibility, influencer collaborations, and effective market strategies.

Take the charge

So, are you ready to elevate your restaurant’s social media presence and attract more customers? It’s time to partner with I Knowledge Factory, a leading social media marketing company in India. Our customised strategies and expert team help your restaurant stand out in the competitive market and become a preferred choice for food lovers. Contact us today and start boosting your restaurant’s online visibility.


1. Which social media platforms are most effective for restaurant promotion?

The most effective social media platforms for restaurant promotion are Facebook and Instagram as they offer extensive audience reach, visual appeal, and engagement opportunities for showcasing culinary delights and connecting with customers.

2. How often should restaurants post on social media?

Restaurants should aim to post on social media at least 3-5 times per week to maintain regular engagement with their audience and keep their content fresh and relevant.

3. Why is social media marketing important for restaurants?

Social media marketing is important for restaurants because it enhances market reach, broadens audience reach, boosts brand visibility, facilitates influencer collaboration, and fosters customer engagement, ultimately driving business growth and success.

4. How can social media help in managing online reviews for restaurants?

Social media can help restaurants manage online reviews by providing a platform to respond promptly to feedback, showcase positive reviews, address negative feedback professionally, and engage with customers to improve their experience and reputation.

Ashish Dalia - CEO & Chief Digital Marketing Strategist
About Ashish Dalia

Ashish Dalia is the CEO & Chief Digital Marketing Strategist at I Knowledge Factory Pvt. Ltd.

Ashish Dalia - CEO & Chief Digital Marketing Strategist
About Ashish Dalia

Ashish Dalia is the CEO & Chief Digital Marketing Strategist at I Knowledge Factory Pvt. Ltd.